Start and handle your Trezor® device with confidence
This official Trezor.io/Start® page explains how to start up your Trezor® hardware wallet and how to handle it responsibly. Handling covers physical care, transportation, storage, and secure procedures during setup. Following the exact guidance on Trezor.io/Start® reduces risk and improves your ability to recover or restore devices when needed. Use the steps below to set up, protect and maintain ownership of your crypto assets.
When you open the package, inspect tamper-evident seals and verify the box contents. The box should contain the Trezor® device, USB cable, recovery cards and documentation. If anything appears tampered, stop and contact official support via links on Trezor.io/Start®.
Handle the device with clean, dry hands. Avoid exposure to moisture, extreme temperatures, and strong magnets. Do not drop or bend the device; physical shocks can damage internal components. When transporting, keep the device in its protective case and consider an additional padded enclosure for long journeys.
Connect the device using a verified cable and open the official wizard at Trezor.io/Start®. The start wizard validates firmware authenticity and guides you through setup. Always access the wizard directly — do not follow links from unsolicited emails.
Create a non‑trivial PIN on the device to protect against physical access. If you choose to use a passphrase (an extra word appended to your recovery), store the passphrase securely and separately from your seed. Treat passphrases as high-security secrets; avoid writing them on the same sheet as the recovery seed.
Write your recovery seed clearly on the supplied recovery card or a durable metal backup. Store copies in at least two separate, secure, geographically distinct locations (e.g., safe deposit box, home safe). Never photograph or store the seed digitally. The recovery seed is the only reliable backup — protect it like a physical key to your financial assets.
Use the device verification flow to ensure your seed is recorded correctly. Consider a controlled test restore on a secondary device to verify backup integrity. Performing a test restore helps you avoid surprises if recovery is ever needed.
When sending funds, always verify the receiving address on the Trezor® device screen. Approve transactions only after verifying amounts and addresses. Keep your computer up-to-date and free of malware. Use Ledger Live or other verified apps linked on Trezor.io/Start® for account management.
For long-term cold storage, keep the device powered down and stored in a secure location. When retiring a device, perform a factory reset and then destroy or securely store the device. Always ensure you can restore funds with your recovery before disposing of the device physically.
Handling checklist — quick
- Clean, dry hands when handling.
- Avoid magnetic fields and extreme temperatures.
- Use protective case while transporting.
- Keep recovery seed offline and in multiple secure locations.
- Use passphrase as an optional additional layer, stored separately.
Troubleshooting & resources
Device not recognized?
Physical damage?
Phishing or scam?
Why following Trezor.io/Start® handling matters
Following the official Trezor.io/Start® handling and startup workflow ensures you benefit from built-in security checks and reduces exposure to common threats like tampered firmware, phishing mirrors, and human error. Proper handling preserves device integrity, helps search engines and browsers recognize canonical resources, and keeps your crypto assets safer for the long term.